FAQ
Q: What is Zariin?
Ans - Zariin is an online jewellery store with a wide range jewellery ranging from healing jewellery, contemporary jewellery, wedding jewellery and stylish work wear jewellery. Each jewel is designed and handcrafted by the jewellery label.
Q: Why should I buy jewellery online from Zariin?
Ans - Zariin enables you to explore a wide range of well designed handcrafted jewellery from the comfort of your home, wherever it may be! Each jewel comes with a promise of lifetime warranty on the plating making it possible to wear your Zariin without any inhibition making a great destination for online jewellery shopping and infusing joy to your routine.
Q: What all jewellery can I buy from Zariin?
Ans - Zariin offers a wide range of jewellery ranging from contemporary jewellery, modern traditional jewellery, bridal jewellery, wedding jewellery, healing jewellery, gemstone jewellery, everyday jewellery including men’s accessories and curated gift sets.
Q: What are the USPs of Zariin Jewellery?
Ans - The main USPs of Zariin’s online jewellery store is the variety, unique designs worked on in-house , skilled craftsmanship, quality and the lifetime warranty offered on the plating.
Q: How do I care for my gold plated jewellery?
Ans - Wipe your jewellery after every use. Store it in a cloth pouch or the box provided. Avoid contact with water or perfumes when wearing the jewellery. For more information on caring for gold plated jewellery, please read through our blog - Ways to Protect your Gold Plated Jewellery
Q: What is the composition of the jewellery?
Ans - All our jewellery is crafted in brass and plated with 22kt gold.
Q: Is COD available?
Ans - Yes COD services are available within India. Please insert your pinched to check if the service is available in your area.
Q: Do you offer warranty on the jewellery?
Ans - Even after taking all the care, if your Zariin jewels tarnish, you can always avail our warranty and send across your favourite Zariin jewels for re-plating, free of cost and no questions asked.
Q: Can the jewellery be exchanged or returned?
Ans - Zariin Jewelry crafts and creates products lovingly with hand and each finished jewel goes through several rounds of QC before it reaches the customer. However, if there’s a problem with a product that you have received, you can refer to our returns and exchange policy for complete information.
